ford4d Privacy Policy

This page describes what we collect when you use ford4d and how we keep that data protected. We at ford4d take your privacy seriously. When you create an account, deposit funds, or play games on our platform, we collect personal information necessary to verify your identity, process payments, and provide customer support. We do not sell your data to third parties, and we use industry-standard encryption to safeguard everything you share with us.

Our privacy practices apply to all users of ford4d across supported jurisdictions, including those in Jakarta, Surabaya, Bandung, Medan, and Semarang. We comply with local data-protection principles and international best practices. If you have questions about how we handle your information, our support team can explain our practices in English or Indonesian.

By using ford4d, you acknowledge that you have read and understood this policy. If you do not agree with our data practices, do not create an account or use our services.

What We Collect and Why

Personal identification data on ford4d

When you open a ford4d account, we require your full legal name, date of birth, national ID number, phone number, and email address. We collect this information to verify your identity, prevent underage access, and comply with anti-money-laundering regulations. Our Know-Your-Customer (KYC) process checks your details against internal records and, when necessary, third-party databases to confirm you are who you claim to be. Once verified, we retain your identity information securely for the life of your account and for legal retention periods after closure.

Payment and transaction data

We record every deposit and withdrawal you initiate through ford4d. We collect the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), date, and time of each transaction. We also record your account balance at key points and the outcome of every game you play—bet amounts, game results, cash-outs—to maintain accurate financial records and detect unusual account activity. We use this data to process your payments, resolve disputes, and fulfil legal reporting obligations.

Usage and technical data

We collect information about how you use ford4d: which games you visit, how long you spend on each page, which features you use, and your IP address and device type. We also log your login times and account access patterns. We use this data to understand platform performance, identify technical issues, personalise your experience, and detect signs of fraud or account compromise. We may also use aggregated, anonymised usage data to improve our live-dealer studio production, adjust our sportsbook market offerings, and optimise our slot-game selection.

Communications and support data

When you contact our support team through email or in-app messaging, we store your messages, our responses, and any attachments you send. We retain this correspondence to resolve disputes, answer follow-up questions, and maintain a record of account issues you have reported. We do not share your support conversations with external parties without your explicit consent, except where required by law.

We at ford4d do not sell your data. Your personal information exists to serve you—account verification, payment processing, support—and to protect us from fraud and legal liability.

How We Protect and Share Your Data

Security measures and data storage on ford4d

We store all ford4d account data on encrypted servers with multiple layers of security. We use SSL/TLS encryption for all data transmitted between your device and our servers. Our servers may be located outside your jurisdiction; by using ford4d, you acknowledge and accept that your data may be processed in other countries. We do not store passwords in plain text; instead, we store cryptographic hashes that cannot be reversed to reveal your actual password. We conduct regular security audits and maintain backups to protect against data loss. If we detect a security breach, we will notify affected users and relevant authorities as required by law.

Third-party processors and payment partners

We engage third-party payment processors to handle deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and traditional banks. These processors have their own privacy policies and security standards. We share only the minimum data necessary for payment processing: your name, account balance, amount, and destination. We do not allow payment processors to use your data for marketing purposes. We also work with customer-support platforms to manage in-app messaging and email. These vendors are contractually bound to protect your data and use it only for the services we purchase.

Legal disclosures and your rights

We may disclose your data if required by law—for instance, to respond to a court order or regulatory investigation. We may also share aggregate, anonymised data with research partners or regulators, but this data cannot identify you personally. You have the right to request access to your personal data, ask us to correct inaccurate information, or request deletion of your account. To exercise these rights, contact our support team with your account email and a specific request. We will respond within five business days. Note that we may retain certain data even after account deletion if required by law or for legitimate business purposes like fraud prevention.

Cookies and tracking on ford4d

We use cookies to remember your login session, track your game preferences, and improve site performance. These are functional cookies necessary for ford4d to operate. We do not use cookies for behavioural advertising or to track you across other websites. You can disable cookies in your browser settings, but doing so may limit your ability to access certain ford4d features. We do not use third-party tracking pixels or analytics platforms that identify you personally.

Data retention and deletion

We retain your personal data for as long as your account is active. If you close your account, we retain identifying information, transaction records, and support correspondence for seven years to comply with anti-money-laundering regulations and to defend against potential disputes. We delete or anonymise non-essential data such as game-play logs after one year. If you request account deletion, we will remove your account from active systems but will retain records necessary for legal compliance and dispute resolution. You can request a data export anytime by contacting support; we will provide a complete copy of your data in a portable format within ten business days.

• Identity verification: Retained for account life plus seven years for legal compliance.
• Payment records: Retained for seven years for financial and regulatory purposes.
• Game-play logs: Retained for one year for dispute resolution; older records anonymised.
• Support correspondence: Retained indefinitely to maintain account history and resolve disputes.
• Technical/usage data: Retained for one year; older data aggregated and anonymised.
• Your rights: Access, correct, delete, export, or opt out of marketing; contact support to exercise.

Our privacy practices on ford4d are designed to balance your right to confidentiality with our obligation to verify your identity, process payments safely, and operate legally. We do not sell your data, do not share it with advertisers, and do not use it beyond what is necessary to serve you. If you have concerns about how we handle your information, contact our support team or review our detailed data-processing terms. We respond to privacy enquiries in English and Indonesian during standard business hours. Your use of ford4d constitutes your agreement to this privacy policy. We may update this policy periodically; changes become effective when posted.